Effective Date: February 7, 2020
At Sylva Home (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Sylva Home.
Information We Collect
We may collect and process the following types of personal information:
- Contact Information: Includes your name, email address, phone number, and mailing address.
- Payment Information: When you make a purchase on our site, we collect payment information (such as credit card details), which is typically processed by third-party payment processors.
- Transaction Information: Includes records of your purchases and transaction history.
- Device Information: We may automatically collect information about your device, IP address, browser type, operating system, and other technical data when you visit our site.
- Cookies and Tracking Technologies: We may use cookies and similar technologies to collect information to enhance your user experience.
How We Use Your Information
We may use your personal information for the following purposes:
- Order Processing: To process and fulfill your purchase orders, including payment and shipment.
- Customer Service: To provide customer support and respond to your inquiries.
- Marketing: To send you promotional information about our products and services (where applicable, with an option to opt-out at any time).
- Service Improvement: To analyze usage data to improve our website and services.
- Legal Compliance: To comply with applicable laws and respond to legal requests.
Information Sharing and Disclosure
We do not sell your personal information to third parties, but we may share your information in the following circumstances:
- Service Providers: We may share information with third-party service providers who help us operate our website, process payments, or provide other services.
- Legal Requirements: We may disclose your information when required by law or to protect our rights and property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure.
Your Rights
Depending on applicable privacy laws, you may have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: In certain circumstances, you have the right to request that we delete your personal information.
- Withdraw Consent: If we rely on your consent to process your information, you have the right to withdraw that consent at any time.
Cookies and Other Tracking Technologies
We use cookies and similar tracking technologies to personalize your experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will post the updated Privacy Policy on our website and update the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or need more information about this Privacy Policy, please contact us at:
Email: info@sylvahome.com